Frequently asked questions

Reimbursement up to $40 per day for up to 10 days per covered mechanical breakdown.

Reimbursement of up to $100 in towing charges per covered mechanical breakdown.

If you’re more than 100 miles from home when you experience a covered mechanical breakdown, reimbursement of up to $100 per day, up to $500 per occurrence, for food and lodging.

Replacement of necessary fluids, oils, greases, lubricants, and approved air conditioner gases needed in conjunction with a covered repair.

Each plan is fully transferable to a subsequent owner, making your car more appealing to potential buyers.

The cost of the selected plan can be included in the financing of your vehicle.

Receive service at greater than 6,000 authorized service centers or any licensed repair facility in the U.S. or Canada

This optional Vehicle Protection Plan will not pay or reimburse for mechanical breakdowns caused by misuse, abuse, negligence (including the negligence of any repair facility), improper towing, lack of maintenance of the failed covered part, contamination, damage as the result of continued operation with an overheat condition, lack of coolant or lubricants, lack of oil viscosity, sludge, restricted oil flow, salt, rust and rust damage, environmental damage or chemicals. No payment or reimbursement for the correction of oil consumption, repair of worn rings, or any repairs for reduction in engine efficiency that must be performed on your vehicle when a Mechanical Breakdown has not occurred. See service contract for complete details.

Our representatives will provide you with claims service, authorization and access to an authorized repair facility near you. Just call 800-327-5172.

Enjoy peace of mind with a Fidelity Warranty Services Vehicle Protection Plan, knowing that you are covered anywhere in the U.S., its territories or possessions, or Canada.

Participating dealers can be paid directly for authorized repairs. You do not have to pay and wait for reimbursement.